Experiences

for a better digital future.

I help clients across industries to outperform their competitors with compelling service offerings and experiences.

✺ Service Design, Research & CX
✺ Product Discovery
✺ Business Design & Innovation
✺ Experience Strategy

Trusted by

Projects & Thoughts

Research Guide

Loyalty Program

Product Discovery | Business Model Innovation

Learning & Development

GROWTH
Opportunities & Ventures

Validating business ideas and emerging opportunities that delight customers and drive sustainable business growth.

What is included
- Talk to your users to understand their needs
- Collect insights from users, market, and consumer trends
- Prototyping and idea testing quickly
- List of recommendations for successful implementation
Ideal for existing services looking for new growth opportunities.
What is included
- Analysing your existing service
- Spot problems and inconsistencies
- Co-create new concept and human-centred solutions
- Prototype and test concepts
- List of recommendations and strategies

EXPERIENCES
Loyalty & Customer Activation

Fostering engagement by tailoring solutions to customer and employee needs, simplifying processes, and delivering experiences that boost loyalty.

EMPOWERMENT
Learning & Dev in HCD

Empowering teams and individuals to build human-centric organizations, processes, and platforms for the digital future.

Supporting teams and organisations in areas of service design: from getting insights to implementation.
Get in touch in case you would like to get personal mentoring session. The last spot for Q2/2024 is available.