Digital innovation & strategy

New growth opportunities that meet human needs, and market demand. Validate ideas quickly with your target group to make impact on yout business goals.

  • What is included

    • talk to your users to understand their needs

    • collect insights from users, market, and consumer trends

    • prototyping and idea testing quickly

    • list of recommendations for successful implementation

  • Ideal for existing services looking for new growth opportunities.

    What is included

    • analysing your existing service

    • spot problems and inconsistencies

    • co-create new concept and human-centred solutions

    • prototype and test concepts

    • list of recommendations and strategies

  • On topics

    • experience economy

    • AI transformation

    • service design & CX

CX transformation

Empowering teams and individuals to understand HCD methodology, principles, and tools for CX strategies implementation.

  • I help teams of all size with:

    • HCD methodology

    • application of service design

    • stakeholder management

    • evangelisation of design across organisations

Mentoring

Empowering individuals in domain of design or general career growth.

  • I have one last spot for mentoring for Q2/2024.

Let’s make positive change together.